Placing your order on our website is easy. Select the quantities and options for the desired card, and then follow the instructions on the checkout page. All the details about placing your order with us are listed below. If you need any help, don’t hesitate to contact us via email, live chat, or phone and we will be happy to guide you through all the process!
Step 1 - Make Your Choice
On the description page you can find information ‘What is in the price’ – this list includes all the options that come with a card by default – you don’t need to pay extra money for envelopes or custom printing of invitations. Invitations from the luxury collection may include more free options than other cards (for example Virginia invitation includes 5 items and 2 additive services).
Step 2 - Personalization
Our team worked out different styles that are very popular among our customers. These styles could be browsed in the section ‘DESIGN & FONT STYLE’. Look through and choose the style and color you prefer to be applied on your invitation.
Kindly e-mail us your wording after the order is placed. Our talented designer will work with you to create an electron proof - any adjustments can be requested.
Step 3 – Shopping Cart
Click ‘ADD TO CART’ after you have completed all the sections on the description page. In the pop up menu select 'PROCEED TO CHECKOUT' or select 'VIEW OR EDIT YOUR CARD'. In the shopping table you will be able to see a list of ordered items along with additive services, quantities and prices. On this stage you can still change the quantities or go back to the description page if needed.
Step 4 – Checkout
For the payment transaction click please the ‘CHECKOUT’ button.
Step 5 – Proof Approval
As soon as order is placed our friendly and knowledgeable designer will contact you with questions, mock-ups, proofs or changes. You will see 1 or 2 versions of wording design applied against the photograph of the card. Proofs of invitations take 1-2 business days. We start printing only after a final mock-up is approved. Check your proofs carefully – it is a responsibility of customer to provide us with accurate text information.
Step 6 – Printing & Assembling
All printing is done digitally on our professional printing machine. The printing style is flat, which best compliments our high-quality shimmer and matt card stock and results in crisp text and saturated color. Depending on the volume of the order, the production may take from 5 to 15 working days from the date of final approval of the electronic proof – after receiving the payment for the order. For urgent orders, please contact us via email to agree on dates before placing an order. All the invitations are shipped fully assembled – all the ribbons are tied, pockets are glued, sides are folded etc. Read more about assembling at Polina Perri. Your order will be thoroughly packaged in protective plastic to ensure arrival in good condition.
Step 7 - Delivery
Your order will be delivered according to the terms outlined in the Shopping Bag. A confirmation letter with tracking information will be e-mailed upon delivery. Your order will be trackable via the DHL website.