How to Place an Order

Placing your order on our website is easy. Select the quantities and options for the desired card, and then follow the instructions on the checkout page. All the details about placing your order with us are listed below. If you need any help, don’t hesitate to contact us via email, live chat, or phone and we will be happy to guide you through all the process! 

Step 1 - Make Your Choice

On the description page you can find information ‘What is in the price’ – this list includes all the options that come with a card by default – you don’t need to pay extra money for envelopes or custom printing of invitations. Invitations from the luxury collection may include more free options than other cards (for example Virginia invitation includes 5 items and 2 additive services).
The additive options from the pricing table are paid. Such options like ‘guest names printing’ and ‘envelope printing’ cost 0.35p per card/envelope.
Some cards could have another additive options such as ‘additional inserts’ or ‘rsvp envelope printing’, or ‘invitation boxes’. If you wish to order service/item from the table, input please the required quantity in the boxes. The total price will be counted automatically.
We offer flexible system of quantity discounts for the wedding invitations. On the description page there is also a button 'Samples'  - please use this link if you wish to order a sample.

 

Step 2 - Personalization

Our team worked out different styles that are very popular among our customers. These styles could be browsed in the section ‘DESIGN & FONT STYLE’. Look through and choose the style and color you prefer to be applied on your invitation. 

Kindly e-mail us your wording after the order is placed. Our talented designer will work with you to create an electron proof - any adjustments can be requested. 

polinacards@gmail.com,   info@polina-perri.co.uk 


It is important to know that our website uses cookies – that means you can store your information on our website only on the current PC in the current browser.  

Step 3 – Shopping Cart

Click ‘ADD TO CART’ after you have completed all the sections on the description page. In the pop up menu select 'PROCEED TO CHECKOUT' or select 'VIEW OR EDIT YOUR CARD'. In the shopping table you will be able to see a list of ordered items along with additive services, quantities and prices. On this stage you can still change the quantities or go back to the description page if needed.

Select please your country from the ‘Country of Delivery’ list – this information will be used for automatic calculations of delivery cost.
Tick the ‘United Kingdom’ option for delivery anywhere in the UK including the Highlands and Islands, the Scilly Isles or the Isle of Man. Use the ‘Worldwide’ option for the ‘Channel Islands’. Tick ‘Worldwide’ for any other destination than United Kingdom. Read more about ‘Worldwide Delivery’.

The price of delivery will be added to the total sum of order. An estimated time of delivery will appear in the table.
Select please the preferable payment option and fill in your shipping details. 

Step 4 – Checkout

For the payment transaction click please the ‘CHECKOUT’ button.

Once your method of payment is ‘With a Card or via PayPal’ you will be redirected to the secure page where you can select the payment method:

- with a card (Visa Classic, Visa Electron, MasterCard, Maestro, American Express)
- through your PayPal account (if you have it).

After payment has been sent you will receive a confirmation and we will see it as well.

When the preferable method of payment is bank transfer (remittance, online banking etc.) tick the button ‘Create Invoice’. The invoice will be generated and sent to your e-mail automatically. Please contact us when the payment is done.

 

Step 5 – Proof Approval

As soon as order is placed our friendly and knowledgeable designer will contact you with questions, mock-ups, proofs or changes. You will see 1 or 2 versions of wording design applied against the photograph of the card. Proofs of invitations take 1-2 business days. We start printing only after a final mock-up is approved. Check your proofs carefully – it is a responsibility of customer to provide us with accurate text information. 

 

Step 6 – Printing & Assembling

All printing is done digitally on our professional printing machine. The printing style is flat, which best compliments our high-quality shimmer and matt card stock and results in crisp text and saturated color. Depending on the volume of the order, the production may take from 5 to 15 working days from the date of final approval of the electronic proof  after receiving the payment for the order. For urgent orders, please contact us via email to agree on dates before placing an order. All the invitations are shipped fully assembled – all the ribbons are tied, pockets are glued, sides are folded etc. Read more about assembling at Polina Perri. Your order will be thoroughly packaged in protective plastic to ensure arrival in good condition.

 

Step 7 - Delivery

Your order will be delivered according to the terms outlined in the Shopping Bag. A confirmation letter with tracking information will be e-mailed upon delivery. Your order will be trackable via the DHL website.

 

 

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